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What Our Customers Are Saying

Here’s some kind words from one of our satisfied customers:

“I am writing to tell you what great customer service I have received from Mary W.  I have been shipping my bikes with Keyboard.

This is my first time using Federal and I have been very pleased with the service.  Mary has answered all of my questions and always returns my calls with the information I am looking for regarding pick-up or delivery.  She is very pleasant to work with and I feel she is on top of things.  I wanted you to know this.”

David B.

“I wanted to drop you line to let you know how grateful we are to Federal Companies for the generous donation of the truck from the Heart of Illinois United Way office to the Par-A-Dice Hotel Casino and the boxes for the Power of the Purse event that was held on May 7th. The use of the truck made quick work of getting everything over to the event facility and allowed us to get to the task of setting the event up!

I also wanted to let you know how lucky Federal Companies is to have such a wonderful young man represent you out and about. Not only did Robert (I didn’t get his last name) arrive early, but he helped us load the truck and unload once we arrived at our destination. He was kind and courteous and seemed to really enjoy what he was doing!  Thanks again for everything!”

Connie H.

“Just wanted to let you know how happy we were with James and Carl. They were very careful, worked extremely hard, and really hustled. They got along well with each other and had fun along the way. In addition they wanted to make sure we were happy and helped out with some rearranging.

To summarize, they were GREAT!!”

Jeff S

“Things have gone really well the past few days – the crew you had were professional and expedient.”


“I want to take the time to THANK you and your staff for devoting such time for the HBHC Case Managers Audit. Without you ; I would surely not be able to do my job effectively. You have ALWAYS went above and beyond in your job duty for us.  I truly apologize for such a an unsuccessful quest, not to be faulted by the keeper.  This just makes me open my eyes and will  personally have to look into our file system.  So such situations will not occur in the future.

Again The biggest THANK YOU to you and your staff for the hard work and dedication you put forth.”



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