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What Our Customers Are Saying – #2

A letter from one of our customers:

I wish to take this opportunity to commend the packing and loading crews on my current move from St Charles, MO to Orlando, Florida.

The packing crew led by Yolonda Brooks, with Kevin Jimerson and Leah Rucker were outstanding.  They were very professional yet were more than willing to let me be involved in the packing of my household goods.  They were most careful of everything and were very economical in their packing.  You can be very proud that you have such quality personnel working for Federal.

The Loading crew led by Eugene Ford, with Randell Harris, Chris Reed, and Terrell Whitfield, were also outstanding.  Everything they loaded was carefully wrapped in padding and then shrinkwrapped.  Nothing was left to chance.  The furniture and boxes were loaded in a drizzling rain the did not stop until after all was loaded.  Yet, nothing got wet or was dropped due to the inclement weather.  A great crew…especially Eugene.  So far, this is the best move I have had.  Being retired from the Army, I had 10+ moves in the 34 years I served and none went as smoothly as this one has.

I just hope the arrival and unloading in Orlando on November 15th goes as well as it has so far.  Rest assured, if I ever have to move again, Allied Van Lines, and Federal will be at the top of my list.  I will strongly recommend your company to my friends whenever they have a move to make.

Thank you to all of the people that have been involved in my move.


William T


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