I would like to let you know how helpful Tessa was in assisting me to get my motorcycle delivered.
I have contacted her three or four times over the last week or so. In every case she was an excellent listener, she understood the problems which I was bringing to her, and above all she took affirmative action to ensure that my problem would get resolved as quickly as possible.
She made your company look much better to me than it otherwise would have.
Thank you, Tessa!